Privacy

Privacy Policy

This Privacy Policy explains how the Deep South Journeys website handles information submitted through its forms and optional cookie preferences.

Information We Collect

Who we are

This website is presented under the Deep South Journeys name.

Information you provide

The website collects information only when a visitor submits a booking, inquiry or footer form, or chooses cookie preferences.

Contact
First name, last name, full name, email, phone and country, depending on the form used.
Stay request
Check-in, check-out, number of guests, selected activities or preferences, and message.
Form context
Form type/source and submission timing used by the implemented request and anti-abuse flow.
Technical
IP address and user-agent are read server-side for rate limiting and request metadata. Page path and title can be sent to Google Analytics when analytics storage is permitted.

How We Use Your Information

The implemented application uses submitted information to process inquiries, create or update a CRM contact, notify the administrative recipient, and send a receipt confirmation where that flow is configured.

  • Validate, sanitize and route booking and contact requests.
  • Create or update a contact in HubSpot using the submitted email address.
  • Send an administrative email through the configured Brevo SMTP service.
  • Send a confirmation email for booking and desktop footer inquiries; the mobile email-lead flow does not send a visitor confirmation.
  • Limit automated or excessive submissions using a honeypot, form timing and an in-memory IP-based rate limit.
  • Measure page views and successful booking submissions when the analytics integration is available and the configured consent state permits analytics storage.

The applicable legal bases and any additional business purposes are not defined in the codebase and require legal approval.

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Booking & Inquiry Data

Booking and page inquiry forms

The booking request contract can send first name, last name, email, phone, country, check-in, check-out, guests, included/additional/external activity preferences, message and form type.

Desktop footer

The desktop footer sends full name, email, message and the footerContact form type.

Mobile footer

The mobile footer sends email and the footerEmailLead form type. It does not send name, phone, dates, guests, activities or message.

All three flows also send a hidden honeypot value and a form-load timestamp for anti-abuse checks. These controls are not used as guest profile fields.

Cookies & Analytics

The current consent implementation stores choices in browser localStorage rather than setting its own cookies. Necessary preference records are used to remember whether a choice was made. Analytics is optional and is off by default in the preference panel.

cookie-consent
First-party localStorage record of the aggregate banner choice; no expiry is implemented.
cookie-preferences
First-party localStorage JSON containing necessary and analytics choices; no expiry is implemented.
dsj_uid
First-party localStorage anonymous identifier created only after analytics is accepted; no expiry is implemented.
Google Analytics
The gtag script is currently requested on page load with Consent Mode defaults set to denied. Analytics storage is updated after a saved choice. Exact Google-set cookie names and durations were not verified from repository source.

The current technical behavior is described above. Visitors can change or withdraw their optional analytics choice at any time using Cookie Preferences.

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Service Providers

The following integrations are present in production code. Their contractual privacy roles, locations and transfer terms require legal and vendor review.

TechnologyData or accessTechnical purpose
HubSpotSubmitted contact and booking fields; request metadata within the booking payload.Create or update CRM contacts by email.
Brevo SMTPSubmitted inquiry details in administrative email; visitor email and name in confirmations.Administrative delivery and confirmation messages.
Google Analytics / gtagPage path/title, consent events, successful booking event metadata, and a consented anonymous ID.Website analytics under the configured consent state.
CartoBrowser requests for map tiles when the map is initialized.Render the interactive estate map.
Google MapsNavigation to an external maps URL when a visitor chooses a directions/place link.External directions and place information.
WhatsAppDestination phone number and prefilled message when a visitor opens an external wa.me link.Visitor-initiated messaging.
Cloudinary and site media CDNBrowser requests for image and video assets.Deliver website media.

Data Retention & Security

No approved retention schedule for CRM contacts, emails or inquiries is defined in this repository. The localStorage consent records and anonymous analytics identifier also have no programmed expiry. Retention periods must be supplied and approved outside this implementation.

Implemented controls include JSON and origin checks, field validation, length limits, sanitization, honeypots, form timing checks, no-store API responses and in-memory IP-based rate limiting. These are technical controls, not a complete security or compliance statement.

The rate-limit store is process memory and is not a durable visitor record; entries are filtered by the configured request windows and periodic cleanup logic.

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Your Rights

Privacy rights and the process for exercising them depend on the law applicable to the visitor.

  • Access, rectification and erasure, where applicable.
  • Restriction, objection and portability, where applicable.
  • Withdrawal of consent where processing relies on consent.
  • A complaint to the applicable supervisory authority, where applicable.

Visitors can change or withdraw the website's optional analytics choice at any time using Cookie Preferences.

Contact

For questions about this Privacy Policy, use the current contact details below.

Ruta Provincial 11, KM 544, calle 749deepsouthjourneys@gmail.com+54 9 11 4078-9169+1 (202) 320-6001
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